‘I was a ‘not to talk about it’ sort of person before this year. I know with covid, everybody has had a rough/terrible/horrendous year but I believe mine has been ‘up there with the worst’. Alison has been a very good ‘point of outlet’ and has given some very good advice/reasoning, some of which I have passed onto my relations. With me being the sort of person that ‘bottles things up and didn’t much talk about things’ I seriously think this year could have been very different regarding my mental health….Talking to someone who will listen and not judge and has been through her own rough patches and who can turn your grief around to actually walk out the door thinking more about the positives that the negatives. Extremely valuable.’ December 2020